If your pack gets a little dusty, just wipe it down with a damp cloth. If it's really filthy and needs a deeper cleaning, here’s what to do:
Your pack can go just about anywhere you go—but NOT in the washing machine. Machine-washing your pack can twist or tear the straps and fixtures, and wear away the fabric’s weatherproof coating. If you decide to go rogue and throw your pack in the wash anyway, just be aware that it voids the Got Your Bak™ warranty.
Follow these steps:
1. Fill reservoir 1/2 full with warm water and mild soap.
2. Shake reservoir to mix water and soap.
3. Elevate the reservoir so drink tube exit port is at the base and Big Bite™ Valve is below the reservoir.
4. Pinch bite valve, allowing solution to flow into drink tube, and through the bite valve.
5. After washing, rinse away cleaning solution in the reservoir and drink tube.
6. Drain all remaining water. The reservoir is ready to use.
7. If storing, air dry reservoir with Reservoir Dryer™ accessory so no moisture is trapped inside.
There are two likely culprits: grit in the cap threads, or a twisted O-ring.
In certain conditions, particularly in sandy environments, fine grit can get into the threads of the cap, which will keep it from sealing completely when you screw it on. Check the threads for any dirt or grit, and give it a thorough scrub.
Next, unscrew the cap and take a look at your O-ring. The O-ring is the black rubber ring inside the top of the cap—it looks just like a black rubber band. If the ring is twisted or pulled out of shape, your lid won’t seal correctly. You can usually pop the ring back into place, but if it’s permanently warped or broken, you’ll need to contact our Warranty Department for a replacement.
Our reservoirs are designed to be rugged and durable enough for almost every environment—but they’re not much use if the water inside them is frozen.
Here are a few more tips for keeping your water flowing in frigid temperatures:
While we work tirelessly to make our reservoirs as reliable as possible, we can’t change the laws of nature: in extremely cold temperatures, your water might freeze anyway. For that reason, it’s good to carry a backup bottle with a larger mouth opening, like the Chute.
CamelBak athlete Eric Porter shows how to insulate your tube and valve to keep the water in your CamelBak from freezing in harsh winter conditions. Using the Quicklink™ system, simply replace the hose and install the Crux Thermal Control kit, with insulated tube and Freeze-Proof Valve. Plus, more hacks and tips to keep the water in your hydration pack flowing on frozen adventures.
Nobody wants to get stuck in the backcountry with a leaky reservoir. Before you hit the trails, here’s how to make sure everything is in good shape:
If your bite valve, drinking tube or Quick Link adapter isn’t working, you can buy a replacement part on our Replacement Parts page. For a broken cap or damaged O-ring, you’ll need to contact our Warranty Department for a replacement.
Mostly, yes! Your CamelBak sports bottles, such as Podium and Podium Chill, should be hand washed (we recommend hot, soapy water and a bottle brush). Caps for these bottles can go in the dishwasher on the top rack.
All other CamelBak plastic bottles, stainless steel bottles and drinkware are dishwasher safe. This includes Chute, Chute Mag, eddy, eddy+, kids’ bottles, Horizon Drinkware, MultiBev, Forge Flow, Hot Cap, and any products made with Tritan Renew. Just be sure to put the caps on the top rack to avoid damage. And when washing your MultiBev bottle, take it apart before putting it in the dishwasher.
Cleaning Vacuum Insulated Stainless Steel Vessels:
The Chute, eddy and KickBak stainless steel vessels can be easily cleaned with a bottle brush using warm water and mild soap.
Cleaning Lids:
Bottle caps, spout caps, tethers and bite valves can all be cleaned in the top rack of the dishwasher or by hand with warm, soapy water. Remove the cap, spout cap, tether or bite valve from the vessel before washing.
For a deeper cleaning, add a drop of mild soap or tablespoon of bleach to a clean glass jar filled with water. Drop the bite valve, straw and cap into the solution, and tightly close the jar’s lid. Shake the mixture around for 30 seconds, and then let the parts soak for about 15 minutes. Rinse and shake dry.
Our bottles are easy to clean by hand or in the dishwasher. Here’s a quick breakdown of the best way to wash each bottle.
eddy, Groove and any other bottle with a Big Bite™ Valve:
Now, to re-insert the bite valve into the cap:
The Podium series bottles are all easy to clean. Here’s how:
The eddy kids’ bottle is built a little differently than the grownup eddy bottle—we made the bite valve harder to pull off so it won’t create a choking hazard.
Start by removing your one-piece bite valve and straw for cleaning. It’s easy to do:
To re-insert the bite valve into the cap:
Please do not put the eddy kids bottle in a microwave or bottle sterilizer to clean.
We understand that the taste of plastic can be really unpleasant when drinking from your bottle. Rest assured that the bottle is made of materials that are 100% free of BPA and BPS, so the taste you’re experiencing isn’t a sign of harmful chemicals.
To get rid of the taste, we recommend filling 3/4 the way of warm water and a tablespoon of baking soda, and letting the contents sit for approximately 40 minutes to one hour. Once you rinse it out, your bottle should be taste-free and good to go.
In developing our newest cleaning tabs, we worked to ensure they would be safe and effective. For more information on ingredients, please see the chart below.
CAMELBAK CLEANING TABS – PRODUCT SAFETY DISCLOSURES
Cleaning Tab Ingredient List, per California and New York cleaning product right-to-know laws:
EUROPEAN COMMISSION EC 648/2004 DETERGENT DISCLOSURE: Contains <5% oxygen-based bleaching agents, <5% non-ionic surfactants; contains enzymes (amylase, protease).
PRECAUTIONS:
You can find additional product content and information at: